Your consultation
Before your visit
Whether you are a new patient or returning for a follow-up, please follow the steps below.
Step 1: Book a Consultation
- Please use the “Book a Consultation” button on our website to submit your appointment request.
- Once your request is received, our staff will email you important details, including any forms you may need to complete.
- If you already have your referral ready, you can email it directly to: reception@innerwestpaincentre.com.au
Step 2: Referral Letter
- A valid referral is required for all appointments to be eligible for a Medicare rebate.
- GP referrals: valid for 12 months
- Specialist referrals: valid for 3–6 months
- Please email your referral (if not already sent) to: reception@innerwestpaincentre.com.au
- Referrals cannot be accepted by post.
- Your appointment will only be confirmed once we have received your referral.
Step 3: Supporting Information
To help Dr Kodsi prepare and maximise your consultation time, please also email us copies of the following (preferred), or bring them on the day:
- X-rays and other imaging
- Radiology reports
- Consultation or specialist reports
- Test results
- A complete list of current medications
- Any other relevant documents
Email to: reception@innerwestpaincentre.com.au
Step 4: Patient Information Form
If you are a new patient or if it has been more than 12 months since your last appointment, you will also need to complete a Patient Information Form.
👉 Preferred: Complete the form online here: Patient Information Form
Alternatively, our staff can send you the form by email. Please return the completed form by email (preferred), or bring it with you to your appointment.
Email to: reception@innerwestpaincentre.com.au
Step 5: Worker’s Compensation or Insurance Patients
- If your consultation is to be covered by Worker’s Compensation or an insurance company, we must receive written approval from the third party prior to your appointment.
- Our administration staff will assist you with these arrangements once you have booked.
The day of your visit
Please arrive 15 minutes before your scheduled appointment to allow our staff to collate your documents and information.
Your consultation will involve:
A comprehensive assessment of your pain and overall health
A detailed explanation of your condition
Discussion of treatment options tailored to your individual circumstances
Where needed, Dr Kodsi will coordinate with a multidisciplinary team to ensure you receive an integrated and personalised treatment plan. Our aim is to help reduce your pain, improve your function, and enhance your quality of life.
If you are unable to attend your appointment, please inform us at least 24 hours in advance to avoid a cancellation fee.
Fees and costs
Your initial consultation, which includes a thorough assessment and personalised treatment plan, is adjusted to AMA rates and clinic fees.
We proudly support our veterans through the Department of Veterans’ Affairs (DVA), with services covered under Medicare. Additionally, recognising the financial challenges some individuals may face, we offer a discounted rate to pensioners and, for those with more frequent visits, bulk billing.
For procedures, we are a no-gap provider. Separate anaesthetic and hospital fees may apply.
Our goal is to make comprehensive pain management services affordable and accessible to all who seek our expertise and care.
Payment
Consultation fees are payable on the day of your appointment. We accept:
Cash
EFTPOS
Visa and Mastercard
If your consultation is to be covered by Worker’s Compensation or an insurance company, we must receive written approval from the third party prior to your appointment. Our administration staff will assist you with these arrangements.
Our Cancellation Policy
We use SMS reminders to help patients remember their appointments, and our team may also phone you with confirmation.
Please provide at least 24 hours’ notice if you cannot attend.
A cancellation fee will apply if you do not attend or fail to provide adequate notice.
The fee may range from $50 to the full consultation fee, depending on circumstances.
All outstanding cancellation fees must be settled before further appointments can be scheduled.
For questions regarding this policy, please contact us at: reception@innerwestpaincentre.com.au